IT Operations Analytics Market Share, Growth Prospects and Key Opportunities by 2026
According to a research report "IT Operations Analytics Market Growth by Component (Solutions and Services), Solution (Log Management, Network and Security Management, Anomaly Detection), Service, Deployment Mode, Organization Size, End User, and Region - Global Forecast to 2025" published by MarketsandMarkets, the global ITOA market size to grow from USD 9.3 billion in 2020 to USD 45.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 37.2% during the forecast period. Various factors such as the reduction in IT operational costs, better customer experiences, improved network security and privacy capabilities, enhanced visibility into processes and operations, improved real-time decision-making, and use of operational analytics to mitigate the risk of COVID-19 are the key business and operational priorities that are expected to drive the growth of ITOA market.
The ITOA market is expected to witness a slowdown in 2020 due to the
global lockdown. The lockdown is impacting global manufacturing, and supply
chains and logistics as the continuity of operations for various sectors is
badly impacted. The sectors facing the greatest drawbacks are manufacturing,
transportation and logistics, and retail and consumer goods. The availability
of the essential items has been impacted due to the lack of manpower to work on
production lines, supply chains, and transportation although the essential
items are exempted from the lockdown. The condition is expected to come under
control by early 2021 while the demand ITOA solutions and services expected to
increase, which is due to the increased demand for log management, Application
Performance Management (APM), root cause analysis, network and security
management, and anomaly detection.
Several end users are already planning to deploy a diverse array of ITOA
solutions and services to enable digital transformation initiatives that
address mission-critical processes, improve operations, and differentiate
customer relationships. The reduction in IT operational costs, better customer
experiences, improved network security and privacy capabilities, enhanced
visibility into processes and operations, and improved real-time
decision-making are the key business and operational priorities that are
expected to drive the adoption of the ITOA market.
The technological advancements and digitization in countries, such as
China and India will keep up the demand of ITOA in major end users, such as
healthcare and life sciences, retail and consumer goods, and BFSI. The adoption
of ITOA solutions and services is expected to rise in MEA and Latin America,
due to the growing need to enhance IT operational performance and optimize IT infrastructure.
Countries in these regions are also utilizing IT operational data to increase
operational efficiency and reduce problem recovery time.
The log management solution to hold a larger market size during the
forecast period
The ITOA market by solution has been segmented into log management, APM,
root cause analysis, anomaly detection, network and security management, and
other solutions, such as cost management, capacity management, infrastructure
management, and business process monitoring. The log management segment is
expected to grow at a rapid pace in the coming years in the ITOA market. Log
management helps IT teams to provide insights into the health and compliance of
systems and applications. It also can be used to detect one of the key sources
of data for security analytics, including threat detection, intrusion
detection, compliance, and network security.
The BFSI end user to hold the largest market size during the forecast
period
The ITOA market is segmented based on end user. The end user includes
BFSI, government and defense, healthcare and life sciences, telecom,
manufacturing, retail and consumer goods, energy and utilities, transportation
and logistics, and others (education, media and entertainment, and travel and
hospitality). The BFSI segment is expected to hold the largest market size
during the forecast period in the ITOA market. The growth of the BFSI end user
can be attributed to the concern of financial and banking industries to stay
profitable, understand customer needs and preferences to proactively reduce
risk, and enhance network security of data. ITOA solutions enable the BFSI end
user to detect any service faults and bring it to the notice of the bank for
handling the issue by offering proactive services. Apart from the banking and
financial industry, these solutions also offer the insurance industry network
and security management solutions, and risk management services.
Among services, the managed services segment to grow at a higher CAGR
during the forecast period
The ITOA market is segmented on services into two categories, namely,
professional services and managed services. The growth of the managed services
segment can be attributed as lockdown in various cities across the globe and
strict data regulations due to the COVID-19 pandemic are resulting in an
increased number of organizations looking to outsource the upgradation and
maintenance critical IT operations to MSPs in the ITOA market.
North America to hold the largest market size during the forecast period
North America is the largest revenue contributor to the global ITOA
market. The region is witnessing significant developments in the ITOA market.
Many ITOA solution providers in North America are experimenting in the ITOA
market by integrating AI and ML functionalities with their existing ITOA
solutions. They are also adopting various growth strategies to strengthen their
positions in the market.
US is expected to have higher market size in North America. ITOA
solution providers in the country, early adoption of advanced technologies such
as analytics and AI in the country, presence of highly efficient network
infrastructure, and large-scale internet penetration are driving growth of the
country. The country’s infrastructure, innovation, and initiatives such as
smart infrastructure contribute to the growth of the ITOA market. Companies in
the country are focusing on adopting ITOA solutions that help them to boost
efficiency and productivity due to streamlined operations.
APAC has witnessed the advanced and dynamic adoption of new technologies
and is expected to record the highest CAGR during the forecast period due to
the he existence of a large population, and developing infrastructure and
technologies in countries such as China, Japan, and India, which are fueling
the demand for ITOA solutions and services.
Major vendors in the global ITOA market include Oracle (US), IBM (US),
SAP (Germany), Micro Focus (UK), Splunk (US), Hitachi (Japan), SAS Institute
(US), Broadcom (US), Microsoft (US), SolarWinds (US), Cisco (US), BMC (US),
NetApp (US), VMware (US), Elastic (US), Evolven (US), XPLG (US), ExtraHoop
(US), NexThink (Switzerland), Appnomic (US), Apptio (US), Sumo Logic (US), Loom
Systems (US), Moogsoft (US), iOPEX (US), Nastel Technologies (US), Devo (US),
Optanix (US), StackState (US), OpsRamp (US), Humio (UK), OpsDataStore (US),
CloudFabrix (US), Digitate (US), and Resolve (US).
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